Global VoIP Strategies 13 & 14 March 2007, Budapest, Hungary

The Programme

Day One | Day Two

Day one: 26th March 2007
08.30 Delegate registration and coffee
09.00 Welcome from the chairpersons and beginning of training seminar day one
Session one: understanding the added value produced by risk management
    • Defining the benefits of risk management in the context of:
      • The overall strategic objectives of the company
      • Integrating ERM into day-to-day decision-making
      • Team objectives and project specific targets
      • Individual employee efficiency and achievement
      • Enhancing stakeholders’ value
    • Clearly measuring the costs of ERM against the advantages to be gained
10.45 Informal networking break

Session two: making the case to senior management for a risk management process

  • Getting the CEO/CFO to support the process: clearly showing what a properly supported risk management function could achieve
  • Communicating fear: explaining the dangers if proper risk processes are not implemented
  • Communicating greed: explaining the savings of risk management to the company
  • How can risk management provide competitive advantage within the market?
Session three: deciding how to start a risk management operation
  • Building on existing resources, tools and expertise within the company structure
  • Preparing the groundwork for risk management
    • Specifying the processes, units and risks to be handled
    • Setting the correct goals for the operation
    • Relating those goals to the overall company objectives
  • Planning and setting up a risk management operation
  • Personnel requirements in terms of number and expertise
  • Division of responsibilities
  • Overlapping with other teams and functions within the business
12.30 Lunch
14.00

Introduction to the afternoon from the chairpersons

Session four: setting a strategic level risk management policy 
    • Creating a policy statement that will:
      • Guide the activities of the team
      • Convey the goals of the team to senior management
      • Indicate to other departments how the risk management function is intended to benefit their work
    • Turning ‘culture’-focused aims into a strategic, commercially focused mission
    • Indicating the types of risk being tackled by the new function
    • Connecting risk with organisation value drivers
    • Leading the risk management strategy within the company
15.30 Informal networking break
Session five: the tactical level work plan and framework for implementation
  • Creating a detailed work plan
  • Designing the day-to-day role of a risk management professional
  • Measuring and assessing the success or otherwise of the team and its members
  • Achieving quick wins and early successes within the business to enhance support and profile
  • Prioritising the goals of the team and setting a road map for each stage
Session six: identifying and assessing risks
  • Risk mitigation planning and responses
  • Methodologies for identifying risks within the business and their advantages and disadvantages
  • Risk assessment process and reporting format
  • Assigning responsibility for each risk and identifying the key stakeholders in each case
  • Creating the key risks maps for an integrated approach
17.00 Closing summary and end of seminar day one

Go to start of Day One

Day two: 27th March 2007
08.30

Delegate registration and coffee

09.00 Welcome from the chairpersons and beginning of training seminar day two
Session seven: Mitigation Plans
 
  • Profiles of mitigation plans
  • Methodologies for creating mitigation plans
  • Assessing mitigation plan efficiency and influence for reducing risk level
Session eight: incidents management as a value driver
  • Expose your incidents
  • Creating an incidents database
  • Drawing lessons from incidents and occurrences
  • Taking action based on patterns and results
  • Incident analysis: the engine for the ERM cycle
11.15 Informal networking break
Session nine: establishing the risk appetite in each scenario
  • Integrated risks
  • Developing key risk indicators to guide responses
  • Specifying the key thresholds
  • Ensuring risk management processes stimulate safe innovation rather than stifling development
  • Creating risk approaches specific to the organisational model you are faced with
Session ten: assessing reporting tools and equipment on the market
  • Off-the-shelf versus bespoke solutions for specific reporting requirements
  • Making use of existing systems within the company to fulfil the tasks required by the risk team
  • Evaluating vendor SLAs and setting a key requirements list to measure performance
13.00 Lunch
14.00

Introduction to the afternoon from the chairpersons

Session eleven: incorporating ERM into the mind set of each business unit and department
  • Making operational personnel aware of what risk management can do to aid them in their work
  • Simplifying the demands and reducing the workload involved
  • How to get overworked staff to audit their approaches and consider the strategic goals
  • Turning risk management from a new process into a model of thought
15.30 Informal networking break
Session twelve: ongoing monitoring and reassessment of risks
  • Ensuring risk maps are updated and regular auditing is incorporated into business plans
  • Balancing central governance and uniform enactment of risk responsibilities against individual responsibilities and customised responses
  • The potential for automating risk management and ongoing reporting activities
Session thirteen: success? Proving the results of your risk management processes
  • Ensuring the key guidelines have been followed: checklists and key measures
  • The golden rules of effective risk management
  • Communicating successes across the company and claiming credit where it is due
  • Evolving the risk management process step by step
  • What does a mature risk management function look like?
17.00 Closing summary and champagne prize draw
17.10 End of training seminar
     
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